Quickly return your order online by following the steps below.
No printer or access to the internet? No worries. Contact support to request one for you.
- Click the 'RETURN' button shown on your online receipt
- Select the item(s) and the reason why you would like to return. You may choose between a Refund, Exchange or Warranty
- Print out your return form and package your return
- Include the order number and return authorization printout inside the box
- Pack your items securely in a cardboard box (do not use an envelope)
- Ship your return
- International returns write 'RETURN WITH NO VALUE' on your shipment, or it may be refused
- Ship your package insured and trackable with USPS, UPS, FedEx or shipping courier of your choice
- Pre-paid USPS shipping labels are available to customers who originally shipped the order with USPS in the USA for a fee of $6.95. please contact support for assistance getting a pre-paid return label if needed