Find answers about Crafting & Cosmetic Issues and common questions & concerns of Go-Optic.com customers related to optical, vision, ordering information and more.
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The polarized film for Polarized Lenses is applied to the front surface of the lens. When the lens is beveled to fit into the frame groove, the front bevel may strip away some of the polarization film revealing the clear part of the lens. This may appear like a gap, but is only the film being stripped away. Although this issue is usually reduced by moving the bevel more to the back of the lens, this is not always guaranteed, especially for thicker edged lenses.
The shine and bevel from polished lenses may cause a natural shine and stray light depending on how the light reflects on the edge of the lens. The lens edge shine may cause distractions, especially with thicker lenses or edge-revealing frame styles (like metal or rimless frames). The lens edge polish may be removed to help reduce this shining effect.
All lens orders are manufactured, crafted, edged, and installed exactly to the order specifications. If the lens is thicker than expected or when compared to a prior pair with the same material, it may be due to various issues.
| Cause | Details | Solution |
|---|---|---|
| Lens Material | Each lens material has a different thickness based on the prescription strength. | Select a thinner lens material. |
| Large Frame | If the new frames are larger than the prior, the lenses may be thicker due to larger lenses generally resulting in thicker lens edges. | Select a smaller frame. |
| Rimless Frame | If the new frames are rimless the lenses may be thicker. A flatter edge bevel required for lenses in rimless frames may appear thicker than beveled lenses. Additionally, a minimum thickness may be necessary for durability/grooving reasons. | No solution is available for rimless frames. |
| Outside Suggested Range | Lens indexes are designed to tolerate prescriptions in specific ranges. Ordering lenses outside of this range may result in a thicker lens. For further details, please see the Lens Thickness Rx Range Guide | Stay within the recommended range for the lens material/index. |
If the lens starts popping out of the frame, it could be due to the frame and lens curve. More common with thicker lenses or wrap-around/wrapped sunglasses. Some of the ways to resolve the issue depend on a variety of factors and should be handled by a repair store.
For frame replacements, lenses may only be reused or swapped into new frames if the model is the same. It is not recommended to reuse lenses with another frame.
Considerations when trying to swap lenses in a new frame of the same.
It is not recommended for lenses made for a particular frame model and size to be installed in a different frame due to a variety of reasons.
Contact our support department for further assistance. Customer service
